Antalya Transfer — All Your Questions Answered

A formal B2B agreement that gives your company volume-discounted pricing, monthly consolidated invoicing (NET 30 terms), a dedicated account manager, and access to our online booking portal. Designed for companies booking 10+ transfers per month.

Three options: (1) Monthly consolidated invoice in EUR, USD, GBP, or TRY with NET 30 payment terms. (2) Pre-paid account with deposit balance drawn down per booking. (3) Per-trip credit card billing with monthly statement. Custom invoice formatting and PO number capture supported.

10-49 transfers/month: 10% discount + monthly invoicing. 50-99 transfers/month: 15% discount + dedicated account manager. 100+ transfers/month: 20% discount + custom SLA + emergency dispatch hotline. Annual contracts unlock additional 5%.

Yes. Corporate accounts include access to a branded booking portal where authorized employees book within company travel policy. Approval workflows, cost center coding, and pre-trip authorization rules are configurable. Single sign-on (SSO) integration available for enterprise accounts.

Monthly: spending by department/cost center, employee-level transfer history, exception reports (cancellations, no-shows, after-hours bookings), CO2 emissions for sustainability reporting. Quarterly: trend analysis and budget vs actuals. Custom reports available on request.

Commercial passenger transport license (Turkish Ministry of Transport), full passenger liability insurance (EUR 5M coverage), vehicle inspection records updated quarterly, driver background checks renewed annually. ISO 9001:2015 certification in progress (Q3 2026). All certificates available to procurement teams on request.

Yes. Conference and event transfers are a specialty. We coordinate fleets of 10-50+ vehicles for simultaneous group movements, with single point-of-contact event manager, real-time tracking dashboard for organizers, and post-event reconciliation reports. Recent largest event: 240 delegates across 4 days.

Corporate accounts on Tier 2 (50+ monthly) and Tier 3 (100+ monthly) include 24/7 emergency dispatch hotline. Vehicles dispatched within 30 minutes for missed connections, schedule changes, medical situations, or VIP arrivals.

Yes. We hold long-term contracts with several airline crew operations and cruise lines operating from Antalya. Daily scheduled movements, dedicated drivers cleared for crew transport, flexible roster management, and absolute punctuality SLAs.

Email contracts@antalyatransfer.taxi or request via our enterprise contact form. We schedule a 30-minute discovery call to understand your transfer volume, geographic needs, billing requirements, and compliance constraints. Account setup typically takes 5-7 business days.

All our vehicles are modern Mercedes models — Vito, V-Class, Sprinter, and Maybach. We do not use Renault, Fiat, or any non-Mercedes vehicles. The minimum vehicle age in our fleet is 2 years.

Yes. All drivers hold a Turkish professional D-class license, have an average of 8 years experience, and speak basic English. Many speak German, Russian, or other languages — let us know your preference at booking.

Yes, free of charge. We have baby seats (0-13 kg), child seats (9-18 kg), and booster seats (15-36 kg). Specify the ages of your children at booking and we install before pickup.

Yes, automatically. We monitor every flight via real-time data feeds. If your flight is delayed, your driver waits at no extra charge. We track up to 4 hours of delay.

Contact us via WhatsApp as soon as you know. We will reschedule your transfer to your new flight at no extra cost.

Yes, 24/7, every day of the year including holidays. Many flights to Antalya are charters that arrive between 22:00 and 06:00 — we are fully staffed for these.

Yes, 100% non-smoking. We do not allow smoking in our vehicles under any circumstances.

Yes. The vehicle limits in our standard pricing assume 1 large suitcase + 1 hand luggage per passenger. For extra luggage, golf bags, or oversized items, contact us via WhatsApp before booking and we will recommend the right vehicle.

Use the booking form at the top of any page. Enter your route, date, time, and passenger count. You will see live prices for all 6 vehicle types. Select one, enter your details, and confirm. You receive an instant email + WhatsApp confirmation.

Anytime up to 1 hour before pickup. For peak season (June-September) and night flights, we recommend booking 24 hours ahead to guarantee your preferred vehicle.

Yes. 24 hours before pickup, you receive an email with the driver's name, phone number, photo, and vehicle license plate. You can WhatsApp the driver directly if needed.

Yes, free of charge up to 6 hours before pickup. Contact us via WhatsApp with your booking reference and the changes needed.

Your driver waits in the arrivals hall (after passport control and baggage claim) holding a sign with your name. If you cannot see them, WhatsApp the driver — they are tracking your flight.

You pay the driver in cash on arrival. We accept Euros, US Dollars, British Pounds, and Turkish Lira. Cash is preferred — card payments are not currently supported in vehicle.

No. We do not require any deposit, prepayment, or credit card at booking. You only pay on arrival, in cash, to the driver.

Free cancellation up to 24 hours before pickup. After that, we reserve the right to charge a no-show fee equal to the booking value (rarely enforced — contact us if you have a genuine emergency).

No. The price you see at booking is the final price. No fuel surcharge, no luggage fee, no airport fee, no late-night surcharge. The driver does not expect a tip but it is appreciated for excellent service.

For corporate accounts and prepaid bookings, yes. For standard bookings, the driver collects cash on arrival. Bank transfers are accepted for group bookings over 500 EUR.